Site policy · effective October 12, 2026

Privacy
Policy

What we collect when you visit truthseekers.media or buy from the store, why we need it, and who else sees it. The short version: we collect only what it takes to run the show and ship your order, we use no advertising trackers, and we never sell your information.

No ad trackers
on any page
Never sold
or shared for ads
Just ask
to see or delete it

Who we are

This site is run by TruthSeekers, Inc., a 501(c)(3) nonprofit at 1527 E Abila St, Carson, CA 90745. The store at truthseekers.media/store is operated by S-Five Designs under license from TruthSeekers, Inc. For store orders, S-Five Designs is the business that receives and looks after your information.

When you buy from the store

Checkout happens on Stripe's secure payment page. There you give your name, email, shipping address, phone number and payment details. Your card details go to Stripe and are never seen or stored by us. We receive your name, email, address, phone number and what you ordered, and we use them to:

  • print and ship your order,
  • email your receipt and your shipping and tracking details,
  • answer your questions and handle returns,
  • keep the sales records the law requires for tax and accounting.

Your phone number is only used if there is a problem with your delivery. We do not send marketing texts.

We share order information only with the services that make the order happen:

  • Stripe processes your payment, checks for fraud and works out sales tax.
  • The shipping carrier (USPS or UPS, through our label service Pirate Ship) gets your name, address and phone number for the label.
  • Hostinger, our web host, stores our order records and the store mailbox.

TruthSeekers, Inc. receives sales totals for its share of each sale, not your contact details.

Email sign-up

If you join the list on the TV page, your email address is passed through FormSubmit, a form service, to the TruthSeekers mailbox. We use it only to send episode alerts and show news. To stop, reply "unsubscribe" or email TruthSeekers@truthseekers.media.

Counting store visits

The store page keeps a simple count of what visitors do so we can see whether it works: page views, items added to the cart, checkouts started, which site sent the visit, and whether it came from a phone or a computer. It sets no cookies and does not store your IP address. Each visit gets an anonymous code that changes every day and cannot be traced back to you.

Your browser also remembers your cart, and which link you arrived from for that visit, so the store works as you move around. That stays on your own device, and clearing your browser data removes it.

Players, fonts and other services

Some parts of the site load from other companies, and those companies may set cookies or record the visit under their own privacy policies:

  • Mixcloud players on the homepage,
  • YouTube and Pharcyde TV (TikiLive) players on the TV page,
  • Google Fonts, which supplies the typefaces on every page.

Donations made through Zeffy, Cash App or PayPal are handled by those companies under their own policies. Links to Instagram, Spotify and other platforms take you to their sites, where their policies apply.

What we do not do

  • We do not use advertising pixels, retargeting or cross-site tracking.
  • We do not sell your information or share it for advertising.
  • We do not send marketing texts, and we only email you about your order or the list you joined.

How long we keep it

Order records are kept as long as tax and accounting rules require, which is several years. Emails are kept as long as they help us answer you. The visit counts are kept as monthly totals and contain nothing that identifies you.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. We will delete everything except the sales records we are required to keep. For store orders, email store@truthseekers.media. For anything else, email TruthSeekers@truthseekers.media. We aim to reply within a few days.

Keeping it safe

Order records live on our host's secured servers, closed to public access, and the site runs over an encrypted connection. Payment is handled entirely by Stripe.

Children

The site is not aimed at children under 13, and we do not knowingly collect information from them.

Changes

If this policy changes, we will update it here and change the date at the top.

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