Store policy

Returns &
Refunds

Every tee is printed for you when you order, at our own shop in Arizona. That does not mean you are stuck with it. If we got it wrong, we fix it. If it does not fit, send it back.

30 days
from delivery
Our cost
if we got it wrong
Unworn
for size swaps

If we got it wrong

Misprinted, damaged in transit, or simply not what you ordered: that is ours to put right, and it costs you nothing.

  • Email a photo first to store@truthseekers.media with your order number. A photo usually settles it without you posting anything back.
  • You choose: a replacement printed and shipped free, or a full refund including what you paid for shipping.
  • If we do need the tee back, we pay the return postage.

If it does not fit, or you changed your mind

Not sure of your size? The size guide has measurements in inches and centimeters. Comparing with a tee you already own is the surest way to avoid sending one back.

Send it back within 30 days of delivery, unworn, unwashed and in the condition it arrived.

  • Size exchange: we print the new size and ship it to you free. You cover the postage sending the original back.
  • Refund: the price of the tee is refunded in full. The original shipping charge is not, and you cover the postage sending it back.

Washed or worn tees cannot be accepted. Printed garments cannot be resold once worn, and we would rather say that plainly than find out at the parcel counter.

Start a return

Email store@truthseekers.media with your order number and what you would like to do. We reply with a return address and instructions, usually the same day.

Please do not post anything back before you hear from us. We print to order and hold no stock, so an unannounced parcel has nobody expecting it. One email first means your return is logged, matched to your order, and turned around quickly.

Refunds

Refunds go back to the card or wallet you paid with. Once we have approved the return we issue it straight away; your bank then takes 5 to 10 business days to show it. We cannot refund to a different card. That is a Stripe limitation, not a choice.

Outside the United States

The same 30 days and the same terms apply. Return postage is yours, and any import duties or taxes you paid are collected by your country rather than by us, so they are not ours to refund. Check with your carrier before shipping a return. On a $35 tee, international postage can cost more than the refund is worth, and we would rather you knew that first.

Who you are buying from

The TruthSeekers store is designed, printed, shipped and operated by S-Five Designs under license from TruthSeekers, Inc. 12% of every sale is paid to TruthSeekers, Inc., a registered 501(c)(3) nonprofit. Returns, refunds and customer service are handled by S-Five Designs.

Merchandise purchases are not tax-deductible charitable donations. To make a deductible gift, see the Support section.

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